FAQ

ThiBui Beauty | Solvreny™
Email: service@solvreny.com

Frequently Asked Questions ✦

What does Solvreny™ sell?

Solvreny™ offers cosmetics and beauty products designed for everyday skincare, complexion, eye, lip, and personal beauty routines.

How should I choose a product?

Please review the product description, format, intended use, shade information where applicable, and any usage guidance shown on the relevant product page.

Will products look exactly like website photographs?

We aim to present products accurately. However, minor differences may appear because of lighting, screen settings, packaging refinements, or normal production variation.

Can cosmetic results differ between customers?

Yes. Cosmetic appearance and user experience can vary based on skin type, routine, application technique, environment, and individual preferences.

What if my item arrives damaged or incorrect?

Contact service@solvreny.com with your order reference and relevant details. Our team will review the situation and provide appropriate next-step instructions.

Can I return an eligible item?

Eligible products may be returned in accordance with our Return Policy. Items should meet the condition requirements stated in that policy.

Where can I find shipping information?

Please review the Shipping Policy available through the Solvreny™ website footer.

How can I contact Solvreny™?

Email us at service@solvreny.com.