Contact Us

ThiBui Beauty | Solvreny™
Email: service@solvreny.com

Customer Care ✉

Solvreny™ believes customers should have a simple way to reach the store when they need product information, order assistance, or clarification about our policies.

Our customer-care channel is managed by ThiBui Beauty for inquiries relating to Solvreny™.

You May Contact Us About

💄 Product characteristics or intended cosmetic use
📦 Shipping or delivery questions
↩️ Return eligibility and return instructions
🧴 Product condition concerns
🔐 Privacy-related requests
📝 Website or account questions
✨ General Solvreny™ feedback

When contacting us about an existing order, providing the order reference and a brief explanation of the request can help us review the matter more efficiently.

For product-condition concerns, customers may also include clear photographs when relevant.

Contact Method

Solvreny™ Customer Care
service@solvreny.com

Please avoid sending unnecessary sensitive information through email. We recommend providing only information reasonably required for us to understand and respond to your request.

Messages are reviewed through our customer-support process, and we aim to provide clear and practical assistance based on the nature of each inquiry.